Shipping & Returns

Returns Policy

Do to the nature of items being sold all sales are final. If you purchase a motorize toy and it stops working within 30 days you may exchange product for a new one or other items of the same value. 

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

 

Party Fee Refund Policy

 I book hotels, flights, rental car and make travel arrangements as soon as a deposit and/or payment is made. Cancellations are based other company policies therefore if you are required to pay a travel fee it is NON-REFUNDABLE. 

 Party Fee is Refundable up until 3 weeks of party date as supplies/materials are already ordered to guarantee the success of your event. 

You can also change the date of your party if needed instead of refund. Please note if travel fees were applied there may be additional cost due to changes of flight, rental car, and/or hotel, if applicable.